Your information, handled with care.

What we collect

When you contact us or book a session, we collect the name, email, phone number, and any details you submit (such as your athlete's age and a short message). Account holders also have a profile that stores their package, remaining sessions, and payment status. We do not collect more than what is needed to run the training program.

How we use it

• To reply to inquiries and schedule sessions.
• To send transactional emails (booking confirmations, contact replies).
• To process payments through Square for packages and sessions.
• To keep an internal activity log used for coaching operations.

We do not sell your information, and we do not use it for third-party advertising.

Security practices

• Data is stored in a managed Postgres database with row-level security: clients can only read and modify their own records.
• Administrative actions are gated by a server-side role check, not by client-side flags.
• Payments are processed by Square; we never see or store full card numbers.
• Transport is encrypted end-to-end (HTTPS), and all server credentials are stored as server-only secrets.
• Email is sent from our verified notify.crossedathletics.com sender with SPF and DKIM, and bounces/complaints are automatically suppressed.

Your choices

You can request access to, correction of, or deletion of the information we hold about you at any time. Marketing-style emails include a one-click unsubscribe link; transactional emails (such as booking confirmations) are required for the service to function.

Children's information

Our athletes are typically ages 8-16. Bookings and accounts must be created by a parent or legal guardian, who is responsible for the information provided about a minor.

Contact

Questions about privacy or your data? Reach us at crossedathletics@gmail.com or through our contact page.